Privacy Policy

1. Introduction

Welcome to QuickReviews ("we", "our", or "us"), operated by One Sky Solutions. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at https://quickreviews.co.in.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, and business details when you register.
• Google Business Profile Data: With your explicit permission, we access your Google Business Profile information including reviews, ratings, and business details via Google Business Profile API.
• Usage Data: Information about how you use our platform, including QR code scans, review statistics, and feature usage.
• Payment Information: Billing details processed securely through third-party payment providers.
• Communications: Messages you send us for support or feedback.

3. Google API Services

QuickReviews uses Google Business Profile API to help you manage and respond to your Google reviews. By connecting your Google account, you authorize us to:

• Read your Google Business Profile reviews
• Post replies to your Google reviews on your behalf
• Access your business location and profile information

Our use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.

4. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services
• Generate AI-powered review replies on your behalf
• Send QR codes and review collection links to your customers
• Process transactions and send related information
• Send administrative and service-related communications
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues

5. Sharing of Information

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in providing our services (e.g., hosting, payment processing, email delivery).
• Legal Requirements: When required by law or to protect our legal rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: In any other circumstances with your explicit consent.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us. We will respond within 30 days.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent for Google API access at any time
• Object to processing of your personal data
• Data portability — receive a copy of your data

9. Cookies

We use cookies and similar tracking technologies to improve your experience on our platform. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our service.

10. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

11. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: